FAQs

Shipping

Yes.

We offer a variety of services providing fast, insured delivery to anywhere in the world.

The delivery time and charge for international orders depends on the destination, weight, value and size of the order. Just let us know which items you would like to order and the destination and we will calculate an accurate shipping charge.

Please note: Outside the EU, local customs charges may be payable or import licences may be required. We cannot be responsible for these and advise that you check before ordering.

Shipping costs depend on quantity, weight and destination.

All orders are calculated at the checkout for your convenience.

For international orders, choices are given for service preference.

We offer free shipping to all retail customers for orders over £40 in the UK (zone 1)

We also offer Royal Mail International retail orders upto 2kg over £100 free!

Returns

Yes.

We have a 30 day money back guarantee.

If you are unhappy with a purchase, contact us and we will deal with your return request immediately.

Yes.

Any item can be exchanged for a different colour of the same product and, in line with your statutory rights, any faulty item will be replaced.

Our returns procedure is very simple.

Click on this link below and start your return.

Royal Mail Return

Products

Yes.

We have updated our mid-weight interfacing with a brand new development called WF90. Just like the old one it is 100% cotton but now available in Natural and 90cm in width, making it more versatile in the cutting room.

It is also sold by the metre for your convenience.

Yes, so let’s tell you how.

Due to Postal and carrier restrictions, we have a maximum limit of 1 litre per shipment but…

…because our international postage is so low priced and competitive! Just place a second order for one or two more and there’s your total of up to 4!

Warehouse

Yes.

We welcome visitors to our warehouse during our opening hours and will even make special arrangements too.

With over 4000 products to choose from, and with such a wide veriety, we're often described as an sweet shop!

Monday to Friday

9am to 5pm

Special arrangements can also be made for group visits outside of these hours.

Yes.

We supply jacquard fabrics and woven labels, incorporating your own logo or design, couture hatshapes, made to your own colour choice, plus many more bespoke items.

Of course some items come with minimum orders but remember, as textile developers, we can produce anything!